Last Updated: 28 August 2026

Nancy’s Kitchen Plug delivers kitchenware and kitchen essentials to customers within available delivery locations in Nigeria.

1. Delivery Areas

We currently offer delivery within Nigeria, subject to courier availability and the nature of the order.

Delivery availability may vary depending on the customer’s location.

2. Delivery Charges

Delivery charges depend on factors including:

  • Delivery location.
  • Order size.
  • Package weight or dimensions.
  • Courier service.
  • Delivery method.

The applicable delivery fee will be displayed at checkout where available or communicated to the customer before dispatch.

3. Processing Time

Orders are normally processed after successful payment or order confirmation.

Processing time may vary depending on:

  • Product availability.
  • Order volume.
  • Payment confirmation.
  • Weekends and public holidays.

4. Delivery Time

Estimated delivery times are estimates and are not absolute guarantees.

Delays may occur because of:

  • Traffic.
  • Weather.
  • Courier delays.
  • Public holidays.
  • Incorrect address information.
  • Security or access restrictions.
  • Circumstances outside our reasonable control.

5. Customer Delivery Information

Customers are responsible for providing accurate:

  • Name.
  • Phone number.
  • Delivery address.
  • Landmark.
  • Other information reasonably necessary for delivery.

If incorrect information causes additional delivery costs or failed delivery attempts, the customer may be responsible for reasonable additional charges, subject to applicable law.

6. Inspecting Your Order

Customers are encouraged to inspect delivered products as soon as reasonably possible.

If an item is damaged, defective or incorrect, contact us promptly with:

  • Order number.
  • Description of the problem.
  • Photographs or videos where appropriate.

This helps us investigate and resolve the issue efficiently.

7. Delivery Problems

If your order has not arrived within the communicated delivery timeframe, please contact us.

WhatsApp/Phone:
+234 708 998 0284
+234 703 693 6716

Email: info@nancyskitchenplug.com